Delivery Details
Shipping charges and delivery estimates are calculated at checkout based on your location.
You can edit your order within 2 hours of placing it. If you need to make changes after that timeframe, please contact us on 0770556666 on call or via WhatsApp
We deliver our products island-wide in Sri Lanka.
Delivery times depend on your address:
o Colombo 01 & 15: Within 24 hours for orders placed before 10:00 AM on weekdays.
o Outstation: Between 1-5 working days for orders placed before 10:00 AM on weekdays.
Orders placed over the weekend are dispatched on the following Monday.
Please note: Delivery times may be subject to change during product launches due to a high volume of orders.
Order Process
You can place your order through our website or calling/WhatsApp us on 077 055 6666.
You can edit your order within 2 hours of placing it. If you encounter any difficulties, please contact us on 0770556666 on call or via WhatsApp.
You can find Viana HD products at our state-of-the-art showrooms:
- One Galle Face Mall (LG - 09): View on map
- Havelock City Mall: View on map
You can try out Viana HD products at our state-of-the-art showrooms:
- One Galle Face Mall (LG- Keells Floor): View on map
- Havelock City Mall: View on map
You can find product descriptions and instructions on our website (www.viana.lk) and on the packaging itself.
Payments
We accept online payments via credit card, debit card, direct deposit, Koko, Mintpay and Cash on Delivery.
After Ordering
For details on cancellation and return policies, please refer to our dedicated article: Return & Cancellation Policy
